Join Our Squad as a SkySquad Ambassador
an independent contractor position
earn extra money
Base rate plus tips
set your own hours
You decide when you work
make someone’s day
An extra set of hands to reduce worry
Benefits
Earn up to $25 per hour including hourly base rate, commission paid per onsite booking sold, and tips!
ambassador location(s) where we’re hiring
Baltimore/Washington International Thurgood Marshall Airport (BWI)
Los Angeles International Airport (LAX)
Fort Lauderdale-Hollywood International Airport (FLL)
Orlando International Airport (MCO)
New roll-outs soon!
Requirements
Must enjoy helping others and be excited about SkySquad’s personal airport assistant services
Minimum 1 year experience in a sales related role
Minimum 1 year experience in a customer service related role
Must be able to lift items of up to 50 lbs
Must be able to pass background check and other badging requirements at the airport
Sales Ambassador and Airport Assistant Details
What is skysquad
SkySquad is on a mission to help all travelers feel like a VIP in the airport. SkySquad partners with the airlines and airports to provide a better, expedited experience. Our team of badged and background checked team members sell SkySquad's service onsite and help passengers from the curb to the gate and back.
Why work with SkySquad
SkySquad is in rapid growth mode with new bookings every day, expansion into new airports, and a growing team. We’re looking for energetic, compassionate, caring individuals who like helping others and will enjoy selling SkySquad’s services at the airport. We are determined to help airports provide peace of mind and confidence to fly in this post-Covid world.
Main Responsibilities
Warmly engage travelers at the airport to succinctly educate them about SkySquad’s service
Carrying customer’s personal items (large and small) including unloading car upon arrival, bringing luggage into airport
Assisting with the airport check-in or exit process (using check-in kiosks, checking luggage, printing boarding passes, finding security or baggage claim area, identifying the gate)
Going above and beyond to improve the travel experience for the customer and other travelers in their party
Basic Qualifications
Independent, highly-motivated, and trusted self-starter
Strong communicator
Operates with integrity at all times offering excellent customer service and compassion to our customers while treating airport/airline partners and team members with respect
Demonstrated history of reliability and punctuality in previous roles
Minimum 1 year sales experience
Ability to communicate clearly in English both written and verbal
Ability to lift items of up to 50lbs
Minimum 1 year experience with customer service roles a plus
Ideal Qualifications
Currently badged to work onsite at one of our locations (including employees of the airport, airlines, or vendor) or have prior airport experience
Previous caregiving experience (senior or children)
Ability to think creatively and quickly to solve problems
Bilingual language skills a plus
Specific Activities
Providing SkySquad’s services onsite at the airport and educating prospective customers about our services
Texting customer before arrival for pre-booked jobs
Communications with customer to confirm a meeting place at airport entrance for pre-booked jobs
Assistance with unloading car upon arrival
Assistance with bringing luggage into airport
Assistance printing boarding passes
Assistance navigating to security
Assistance loading the security belt with luggage and carry-on items
Assistance with finding the appropriate gate for customer
