Join Our Squad as an Airport Assistant

an independent contractor position

airport assistant locations

• Baltimore/Washington International Thurgood Marshall Airport (BWI)

• Cincinnati/Northern Kentucky International Airport (CVG)

• Dulles International Airport (IAD)

• Philadelphia International Airport (PHL)

• Ronald Reagan Washington National Airport (DCA)

• Salt Lake City International Airport (SLC)

Requirements

• MUST BE CURRENTLY OR PREVIOUSLY BADGED to work onsite at one of our locations (including employees of the airport, airlines, or vendor)

• Must be able to pass background check and other badging requirements at the airport

• Minimum 1 year experience in a customer service related role

• Ability to lift items of up to 50 lbs

Airport Assistant Details

what is skysquad

SkySquad is the answer to the question “how am I going to manage all this through the airport”. Whether you’re a family with children who needs an extra set of eyes and hands or a Senior who could use company, our Assistants are there to help. Our assistants can meet you at your car when you are departing for a destination or at the gate upon arrival to get to baggage claim and out to your car.

Why work with SkySquad

SkySquad is in rapid growth mode with new bookings every day, expansion into new airports, and a growing team. We’re looking for energetic, compassionate, caring individuals who like helping others. We are determined to help airports provide peace of mind and confidence to fly.

Main Responsibilities

• Carrying customer’s personal items (large and small) including unloading car upon arrival, bringing luggage into airport

• Assisting with the airport check-in or exit process (using check-in kiosks, checking luggage, printing boarding passes, finding security or baggage claim area, identifying the gate)

• Going above and beyond to improve the travel experience for the customer and other travelers in their party

Basic Qualifications

• Currently or previously badged to work onsite at one of our locations (including employees of the airport, airlines, or vendor)

• Minimum 1 year experience in a customer service related role

• Demonstrated history of reliability and punctuality in previous roles

• Ability to communicate clearly in English both written and verbal

• Ability to lift items of up to 50 lbs

Ideal Qualifications

• Previous caregiving experience (senior or children)

• Ability to think creatively and quickly to solve problems

• Bilingual language skills a plus

Specific Activities

• Texting customer before arrival

• Communications with customer to confirm a meeting place at airport entrance

• Assistance with unloading car upon arrival

• Assistance with bringing luggage into airport

• Assistance printing boarding passes

• Assistance navigating to security

• Assistance loading the security belt with luggage and carry on items

• Assistance with finding the appropriate gate for customer

questions?

Email us at info@theskysquad.com